General
FAQ
- I did not allow access to my location when I was prompted first, how do I enable my location access for the app?
- I cancelled acceptance of push notification when I was prompted, how do I enable push notifications now?
- Does the iPhone app work with Grocery King on Android
- Can I share and sync my shopping data with others devices in my family?
- Is there any device limit for syncing?
- Do you offer a desktop version of the app?
Announcements
Subscription
General
Syncing & Cloud Backup
FAQ's
- Some of my images have failed to sync and show as empty, what do I do now?
- How do I change the e-mail address on my account?
- I am trying to sign-in but have forgotten my sync account password, how do I reset it?
- I have signed in but I would like to reset my sync account password?
- My device does not have the latest changes from my other devices, what should I do?
- I see an error message in my sync status, what should I do?
Shopping Lists
Shopping Lists - General
List Settings
- My retailer cannot be found in the retailer search, can I manually select the retailer location from a map?
- Is there a setting to allow me to set a price for an item as soon as I cross off that item?
- Is there a setting to not make a crossed off item go to the bottom of the lists?
- How do I set a default tax rate for all items inside a shopping list?
- How do I link my shopping list to a retailer and fetch their store timings?
- How do I receive proximity alert when I am driving by my favorite store?
List Editing
- How do I compare prices between stores?
- How do I attach my receipt to a checkout?
- How do I checkout from my shopping list?
- How do I add a note to a list item?
- How do I set a tax rate to an item? Can I set multiple taxes for an item?
- How do I set item priority?
Adding Items
- How do I search for items to add to list? How do I quickly access my favorites and shopping history?
- How do I search for brand items and add to my shopping list?
- How do I scan a product barcode and add product to my shopping list? Can I cross off an item just by scanning the product barcode?
- How do I lookup retailer sales and add a sale item to my shopping list?
Item Catalog / Categories
- How do I bulk import items into the catalog?
- How do I delete all items in a category?
- How do I add an item in the catalog to multiple shopping lists?
- How do I add an item in the catalog to my list?
- How do I copy/move items from one category to another?
- How do I move an item to a sub category?
List History & Receipts
- How do I know if I paid more or less for an item compared to my previous shopping visits?
- I forgot to add photo of my receipt when I initially checked out, can I add it later?
- How do I attach receipt barcode with my checkout?
- My receipt is too long, can I take multiple photos of the receipt and save it in my history?
- How do I delete my shopping history?
- I am able to see only my recent history, how do I view my past shopping history beyond the recent weeks?
Favorites
- I made a mistake adding a favorite item to shopping list, how do I remove it from the list?
- How do I remove an item from favorites?
- How do I use quick shortcuts to set item price & quantity?
- How do I bulk assign aisles & tax rates to items in my favorites?
- How do I copy my favorites to another list?
- How do I add brand items to my favorites?
Stock/Pantry Management
Stock Editing
- How do I add brand items to a stock location?
- How do I add/subtract item stock by scanning barcode?
- How do I set an expiry date for an item? Is there a setting to automatically add an item to a shopping list after it expires?
- What is Repetition? I have a few items that I shop for regularly, how do I set this up so that items get added to my designated shopping list automatically week after week?
- I would like to receive an alert/notification before my item expires, how do I achieve this?
- I have used 50% of an item in stock, how do I represent that in Grocery King?
Recipes
Recipes General
- How do I e-mail a recipe along with ingredients list and directions?
- There are too many units of measure that are not relevant for me, how do I hide a few?
- How do I sort my ingredients?
- How do I add a note for an ingredient?
- How do I quickly change an ingredients quantity and unit?
- How do I attach/replace photo for an ingredient?
Recipes Desktop App
Meal Planner
General
ToDo Lists
General
- How do I email my todo list?
- How do I set priority for my task?
- How do I see all my tasks due in the next 7 days?
- What are sub tasks? How do I add them to my task?
- How do I set a due date for my todo? How do I setup reminder alerts?
- How do I add items to my master list?
Reward Cards & Coupons
Coupons
Cards
- How do I reorder my cards up or down?
- How do I e-mail front and back copy of my reward card?
- My card's retailer is not listed, what do I do?
- My card fails to be scanned successfully at the checkout, what do I do?
- Why does scanning fail with flat bed scanners?
- I am having trouble scanning my card's barcode to add into the app